New-York Historical Reopening Protocols and Procedures
When does New-York Historical reopen?
The Museum reopens on August 14 with the free, outdoor exhibition Hope Wanted: New York City Under Quarantine in our rear courtyard. On September 11, the Museum reopens indoors, with safety protocols in place for visitors and staff. The hours will be:
Monday – Wednesday CLOSED
Thursday (age 65+ and immunocompromised only) 11 am – 5 pm
Friday 11 am – 8 pm
Saturday – Sunday 11 am – 5 pm
What exhibitions are on view when the Museum reopens indoors?
New-York Historical had just opened a full slate of exhibitions when the lockdown started. All of those exhibitions resume when we reopen, including: Bill Graham and the Rock & Roll Revolution, Women March, Meet the Presidents, The People Count: The Census in the Making of America, Colonists, Citizens, Constitutions: Creating the American Republic, and the special installation Life Cut Short: Hamilton’s Hair and the Art of Mourning Jewelry. The new, free outdoor exhibition Hope Wanted: New York City Under Quarantine will be open in the rear courtyard. And permanent exhibitions like the Gallery of Tiffany Lamps, the North Gallery, and the Audubon’s Birds of America Focus Gallery will also be open.
What are the new cleaning protocols in the building?
The entire building will be decontaminated and disinfected with museum-appropriate cleaning materials prior to reopening, and after opening in accordance with best practices. Hand sanitizers are available throughout the building. Maintenance staff performs enhanced cleaning throughout the day.
Will there be health screenings for visitors and staff?
All staff are screened regarding their health and subject to a temperature screening daily prior to entering the building. Visitors are also subject to a temperature screening. Any staff member who has any COVID-19 symptoms, has tested positive, or has been in contact with someone who has tested positive within the past 14 days is required to stay home and seek medical assistance. Visitors are advised by posted signage not to enter the building if they have experienced COVID-19 symptoms, tested positive, or been in contact with someone who has tested positive within the past 14 days. We reserve the right to refuse entry to any visitor with a 100.4+ temperature.
What are the safety protocols for visitors?
Face coverings are required for all employees and visitors older than age 2 inside our building. Face coverings are available, without charge, to anyone requesting them. Security personnel wear additional PPE, including face shields and gloves to allow for safe and secure inspection of bags brought into the building.
What if I'm unable to wear a face mask?
There is a limited number of face shields available for those who are medically unable to wear masks.
What happens if a visitor refuses to wear a face mask or shield or comply with safety guidelines?
We reserve the right to refuse entry to anyone who declines to wear a face mask or shield or comply with guidelines.
Do you have new admissions procedures?
Advance and timed-entry admissions for visitors will be implemented, as well as cashless payments to the extent permitted by law. A no-touch or low-touch visitor experience will be implemented. (Details to be announced soon.)
I’m a New-York Historical Member. Do I still need a timed-entry entry ticket?
Yes. Since capacity is limited, we strongly recommend that Members book their tickets in advance. Thank you for your support, and for helping us to create a safe exhibition space.
Will you enforce social distancing?
Social distancing is required and enforced; parties may remain together; children must stay with adults at all times. Signage has been placed throughout the building—upon approaching the entrance, in each of the galleries, and in public and office spaces—reminding people to maintain social distancing (floor decals will be placed to facilitate), to cough or sneeze in the crook of their elbows, to leave the building if they are not feeling well, and to use hand sanitizer canisters located throughout the building. Access to spaces, including specific galleries and the elevator, is limited to help facilitate social distancing.
Will restrooms be available?
Yes, all of our regular restrooms are open and sanitized on an enhanced schedule. There are portable restrooms in our rear courtyard for the Hope Wanted exhibition.
Will you have special hours for senior citizens or people with health issues?
Thursdays from 11am – 5pm are reserved only for Individuals over 65 and individuals who are immunocompromised.
What happens if there’s a case of COVID-19 connected to the Museum?
In the event there’s a confirmed case of COVID-19 at New-York Historical, immediate steps will be taken to disinfect the affected area and notification will be made to potentially exposed staff members.
Will all the Museum facilities be open?
During our initial reopening period, some spaces may be closed. Coat check, for instance, is not available. Film screenings are also on hold, and the Robert H. Smith Auditorium will reopen when our onsite public programming resumes, with social distancing protocols in place.
Will the NYHistory Store be open?
Yes, the NYHistory Store will be open with enhanced cleaning protocols in place. You can also continue to shop at the online store.
Will there be food available?
The Parliament espresso bar will be open to visitors and staff and offering packaged food service. Storico is closed until further notice.